Privacy Policy for Totaladlservices
At Totaladlservices we understand the importance of protecting your personal information. This Privacy Policy outlines how we collect, manage and safeguard your personal details when you interact with us. We are committed to ensuring the privacy and security of your data in accordance with relevant privacy laws.
Information We Collect
Personal information refers to any information or opinion that identifies or could reasonably identify an individual. The types of personal data we may collect include:
- Identity Information: Name, age, gender, and photographic identification.
- Contact Information: Telephone number, email address, and physical address.
- Financial Information: Bank account details and payment card information.
- Transaction Data: Records of payments to and from you, and details about products and services purchased or sold.
- Technical and Usage Data: Information from your use of our websites such as IP addresses, device details, browser session, geolocation data and browsing behavior.
- Interaction Data: Data you provide through participation in surveys, promotions, events or other activities.
- Marketing and Communication Preferences: Data about your preferences regarding marketing communications.
- Professional Information: Your employment history if you are applying for a role with us or are a worker.
- Sensitive Information: This includes data about your health, racial or ethnic background, religion and other sensitive details that we handle with extra care.
How We Collect Your Personal Information
We may collect your personal information in the following ways:
- Directly from you (e.g., when you communicate with us via phone, email, or in person).
- When you fill out forms (e.g. registering for events, completing surveys).
- Through your interaction with our website (including cookies and analytics).
- From third parties, such as healthcare providers, insurers or government agencies.
- From publicly available sources.
Why We Collect, Use, and Disclose Your Information
We collect, use and disclose your personal information for the following purposes:
- To provide and manage services, appointments and related support.
- To communicate with you about your interactions with us.
- For internal administrative purposes, such as invoicing and billing.
- To improve our services and conduct market research.
- For marketing, including promoting events, services and offers that may interest you.
- To consider employment applications.
- To comply with legal obligations.
For sensitive information, we use it primarily to provide services to you, but may also disclose it with your consent or as required by law.
How We Share Your Information
We may disclose your personal information to the following third parties as needed:
- Employees, contractors, and related entities.
- IT service providers, data storage and marketing services.
- Professional advisors, such as lawyers, accountants and insurers.
- Payment processors and financial institutions.
- Legal authorities, when required by law or in connection with legal proceedings.
- Third-party service providers for specialized health services with your consent.
Sensitive information will only be disclosed with your consent or as required by law.
Google Analytics
We use Google Analytics and its advertising features. Google Analytics may collect your technical and usage data, which helps us understand how users interact with our website. You can opt-out of Google Analytics through their opt-out tools or by adjusting your ad preferences.
Overseas Data Storage
Although we store most of your personal information in Australia. Some third-party service providers may store, transfer, access personal data, overseas. We will ensure any international disclosures comply with Australian Privacy Principles.
Your Rights and Choices
You have the right to:
- Access your personal information.
- Correct any inaccuracies in your information.
- Request that we restrict or stop processing your personal data especially for marketing purposes.
- Withdraw consent at any time (where applicable).
To exercise these rights or to opt-out of marketing communications, Please contact us using the details below.
Security of Your Information
We implement reasonable physical, electronic and managerial safeguards to protect your personal information from unauthorized access or disclosure. However, please note that no data transmission over the internet is 100% secure.
Cookies
Our website uses cookies to enhance user experience and track interactions. Cookies help us remember your preferences and may also be used for targeted advertising. You can manage or block cookies through your browser settings, but some website features may not function properly without them.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those external websites. Please review their privacy policies before providing any personal information.
